Bluetooth Choppiness/Whining, Voice Commands Not Recognized? We Found The Cause

Discussion in 'Mechanical Problems & Technical Chat' started by siracergrl, Feb 25, 2012.

  1. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
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    4-Door Hatch
  2. wanga

    wanga Well-Known Member

    Messages:
    537
    Location:
    Northern NJ
    Vehicle Model:
    Civic Si
    Body Style:
    Coupe
    You can check by recording a voice tag, you'll hear a high pitched background noise if its messed up.
     
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  3. Charley H

    Charley H Well-Known Member

    Messages:
    11
    Has anyone else resolved this problem? My call quality is terrible and the voice recognition is nearly useless. When I took it in to my dealer for service, they told me that it sounds great to them and that my expectations for call quality are too high. Wow.
     
  4. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
    Did you record the voice command like mentioned in the thread? If you did and your dealership still won't acknowledge it, they are flat out assholes. You may wanna try another dealer.
     
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  5. webby
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    :yeahthat:
     
  6. EJ8*

    EJ8* Well-Known Member

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    147
    Location:
    North California
    That's weird. Never had that probablem before. Voice command alwas work for me.
     
  7. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
    It always worked for me but not my hubby and then all of a sudden it just said ef you and stopped working for me. May wanna record a voice tag and check yours
     
  8. pilothaz

    pilothaz Well-Known Member

    Messages:
    28
    Location:
    ON - Canada
    Vehicle Model:
    Civic
    Body Style:
    Sedan Ex, 5-spd Man. - 20% tint all around.
    Voice commands always work for me as well. But it does sound tinny when I hear my voice recall from the recording. Should this be something I try and bring up for a replacement; Or is it just working the way they think.
     
  9. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
    It never hurts to mention something that doesn't seem like it's working. Especially on a brand new car. Ours isn't fixed yet only due to the fact hubby keeps forgetting to set up a loaner car lol
     
  10. jchasp

    jchasp Well-Known Member

    Messages:
    7
    Bought my 2012 Civic EX 4 door on April 19, 2012 (VIN 19FB2F81CE041245) and am having the same issues with the microphone, including excessive background noise, but my dealer refuses to replace it. Happens with both my HTC Thunderbolt and Samsung Galaxy Nexus. The phones worked very well in my last car (FIAT 500).
    Between this, and it stalling about 50% of the time during a cold start, I'm a bit frustrated!
     
  11. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
    *knock on wood* I haven't had issues with the cold start but as far as the microphone issue goes, it's a valid issue that your dealership should fix. Have you tried another dealership? Have you played back the noise for them?
     
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  12. wanga

    wanga Well-Known Member

    Messages:
    537
    Location:
    Northern NJ
    Vehicle Model:
    Civic Si
    Body Style:
    Coupe
    have you tried demonstrating to the dealership that it's really a problem?
    As for the stalling, there is a tsb out for that too, they should fix that as well. Worst case scenario you can try a different dealership.
     
    KennyGS likes this.
  13. jchasp

    jchasp Well-Known Member

    Messages:
    7
    Yes. I called him. He blamed my phone. Going to return with my other phone.
    I told them about the tsb (printed out both posts regarding the microphone and the stalling), but they said that it didn't apply to my car...
     
  14. jchasp

    jchasp Well-Known Member

    Messages:
    7
    Good idea! I'm going to take both phones with me on my next trip to that dealership (Monday, 05/14).
    If they don't act, I'll try another dealership.
     
  15. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
  16. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
    Finally was able to get a loaner car! Bluetooth fix should be done by the end of the week
     
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  17. webby
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    nice, keep us posted
     
  18. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
    Will do!
     
  19. siracergrl

    siracergrl Well-Known Member

    Messages:
    1,063
    Location:
    NJ
    Vehicle Model:
    Civic Type R
    Body Style:
    4-Door Hatch
    So they finished the car in the same day (It only took a couple hours). The bluetooth mic now works PERFECTLY. There is no noise or choppiness. A job well done Metro Honda.
     
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  20. webby
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    glad to hear it's working properly for you now. :thumbsup:
     
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