RESTON, Va. - From down below, it looks ordinary. But when Josh Hooshangi from Aspen Contracting makes it up on the roof, he said, “There's two openings right here where it looks like it was nailed in originally and then re-nailed in.”
Aspen Contracting is the third party that Sharon Moore called for help after she had a very strange experience at her Reston home on June 30.
“I was at work and I got a phone call from my dogwalker and my neighbor and another neighbor telling me that there are people on my roof doing roofing work and I said I didn't contract for anybody,” Moore said.
Someone was tearing the shingles off her roof.
“I was mad because people had been on my property and they had been doing things to my house that I didn't ask them to do. I was just really, really upset,” said Moore.
She said by the time she made it home, the workers were no longer on her property, but her yard was full of debris. It turns out her next door neighbor had hired Wadden Construction.
Moore walked over next door and said she asked one of the workers what happened.
“He said, ‘Oh, ah, mistake. We fixed it,” said Moore.
The Moores had their roof inspected this past April. They were told that there were a few signs of minor hail damage, but otherwise, the roof was fine.
“The warranty on my roof is now voided and I had some years left on it. If there's damage to the roof now, my insurance won't cover it because it's mechanical. It's not an act of God. There's something now wrong with my roof,” Moore said.
Attorney Jon Pels says while the Moores did nothing wrong, it is still a reminder for all of us.
“The reason you have a licensed, bonded, and insured contractor is for this very reason. If there's ever a problem, you have recourse, in essence, a pocket you can go after to fix it,” Pels said.
Moore snapped a photo of a worker on her roof with a blower. She said air from the blower broke the seal on some of the shingles.
“If I try to press it down to try to get it to seal, it won't,” said Hooshangi.
The Moores said just having a roof over their heads isn't very reassuring.
Moore's husband called Wadden Construction. He said the person who answered apologized and agreed to a one-year warranty on the patched roof. FOX 5 reached out to Wadden Construction for comment Tuesday but received no response.