CivicMx
Well-Known Member
- 184
- 189
Ordered a set of DDM Tuning Hids (Alot of talk throughout various forums about how good/bad these are.) I will be as objective as possible.
First off there customer service is lacking. When I asked questions I received generic pre-written responses. -1
Ordered HIDs on a MOnday morning 3/4/2013. Received no communication.Until I myself opened a ticket to see if ordered had been processed or shipped. -1
After opening a ticket I received an Email on 3/7/2013 stating that my order was already at the post office and I will receive a tracking number when it ships. -0
March 8th I receive Email that my order has been fullfilled along with a tracking number starting with LNxxxxxxxxCN. This means CHINA. -5
No where on their site does it say they are drop shipping HIDs from China. If they did state that then ok. I was just confused and angry because I was not expecting this.
Sent them a couple of emails stating the above. Their answer was their distributor is in China...blah blah. Wtvr.
Now 3/16/13 - Received HIDs. Doesn't say DDM anything on the box. This is a joke right?
Im like ok maybe they camo with a brown box for import purposes. These are the inside contents. AHAHAHAH
At least they labeled my 55 watt ones. +1
NO BRAND-NO LABELS- NOT EVEN A STICKER-- THE HIDS DID FEEL RUGGED AND WELL MADE AS OPPOSED TO MOST EBAY OONES SO THATS DEFINATELY A POSITIVE.
NOW ILL TEST THESE AND LET YOU GUYS KNOW. DONT GET ME WRONG. EXPERIENCE SO FAR HAS NOT BEEN POSITIVE BUT IT ALL COMES DOWN TO PRODUCT FUNCTIONALITY. ALTHOUGH I WOULD PROB NOT DO BUSINESS AGAIN WITH THEM DUE TO THE FACT THAT I WAS MISLED ABOUT THE ITEM AND ITS ORIGIN AND ALSO RECEIVED INDIFFERENT RESPONSES TO MY RAISED ISSUES.
BTW i picked up a set of
55w 5000k low beam(OEM White after 55w color washout- at least thats what i expect.)
35w 4500k fog lights (OEM White)
First off there customer service is lacking. When I asked questions I received generic pre-written responses. -1
Ordered HIDs on a MOnday morning 3/4/2013. Received no communication.Until I myself opened a ticket to see if ordered had been processed or shipped. -1
After opening a ticket I received an Email on 3/7/2013 stating that my order was already at the post office and I will receive a tracking number when it ships. -0
March 8th I receive Email that my order has been fullfilled along with a tracking number starting with LNxxxxxxxxCN. This means CHINA. -5
No where on their site does it say they are drop shipping HIDs from China. If they did state that then ok. I was just confused and angry because I was not expecting this.
Sent them a couple of emails stating the above. Their answer was their distributor is in China...blah blah. Wtvr.
Now 3/16/13 - Received HIDs. Doesn't say DDM anything on the box. This is a joke right?
Im like ok maybe they camo with a brown box for import purposes. These are the inside contents. AHAHAHAH
At least they labeled my 55 watt ones. +1
NO BRAND-NO LABELS- NOT EVEN A STICKER-- THE HIDS DID FEEL RUGGED AND WELL MADE AS OPPOSED TO MOST EBAY OONES SO THATS DEFINATELY A POSITIVE.
NOW ILL TEST THESE AND LET YOU GUYS KNOW. DONT GET ME WRONG. EXPERIENCE SO FAR HAS NOT BEEN POSITIVE BUT IT ALL COMES DOWN TO PRODUCT FUNCTIONALITY. ALTHOUGH I WOULD PROB NOT DO BUSINESS AGAIN WITH THEM DUE TO THE FACT THAT I WAS MISLED ABOUT THE ITEM AND ITS ORIGIN AND ALSO RECEIVED INDIFFERENT RESPONSES TO MY RAISED ISSUES.
BTW i picked up a set of
55w 5000k low beam(OEM White after 55w color washout- at least thats what i expect.)
35w 4500k fog lights (OEM White)