TSB's Front Window(s) Will Not Go Up

[jasonandre]

Front Window(s) Will Not Go Up

SYMPTOM
The front window(s) will not go up.

POSSIBLE CAUSE
Clearance between the motor pinion and the plate hole causes the plate body to flex, which allows the gear to move up and jump off the motor teeth.

VEHICLES AFFECTED
2012 Civic 2-door:

From VIN 2HGFG3...CH562105 thru 2HGFG3...CH567611​

2012 Civic 2-door Si:

From VIN 2HGFG4...CH708919 thru 2HGFG4...CH710094​

2012 Civic 4-door:

From VIN 19XFB2...CE097953 thru 19XFB2...CE110594
From VIN 19XFB2...CE382223 thru 19XFB2...CE393174
From VIN 2HGFB2...CH600604 thru 2HGFB2...CH613113​

2012 Civic 4-door Si:

From VIN 2HGFB6...CH706558 thru 2HGFB6...CH706874​

2013 Civic 2-door:

From VIN 2HGFG3...DH500047 thru 2HGFG3...DH500146​

2013 Civic 4-door:

From VIN 2HGFB2...DH300014 thru 2HGFB2...DH300151
From VIN 2HGFB2...DH500093 thru 2HGFB2...DH511862
From VIN 19XFB2...DE000015 thru 19XFB2...DE001126
From VIN 19XFB2...DE200001 thru 19XFB2...DE200872​

CORRECTIVE ACTION
Replace the affected front window regulator and motor.

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