MIAMI — A South Florida woman got the shock of her life when she opened a recent cell phone bill: she owed $201,000.
It was no mistake.
Celina Aarons has her two deaf-mute brothers on her plan. They communicate by texting and use their phones to watch videos. Normally, that's not a problem. Aarons has the appropriate data plan and her bill is about $175.
But her brothers spent two weeks in Canada, and Aarons never changed to an international plan. Her brothers sent more than 2,000 texts and also downloaded videos, sometimes racking up $2,000 in data charges.
T-Mobile told Aarons the bill was correct. She called Miami TV station WSVN, which contacted T-Mobile. The station reports that T-Mobile cut Aarons' bill to $2,500 and gave her six months to pay.
It was no mistake.
Celina Aarons has her two deaf-mute brothers on her plan. They communicate by texting and use their phones to watch videos. Normally, that's not a problem. Aarons has the appropriate data plan and her bill is about $175.
But her brothers spent two weeks in Canada, and Aarons never changed to an international plan. Her brothers sent more than 2,000 texts and also downloaded videos, sometimes racking up $2,000 in data charges.
T-Mobile told Aarons the bill was correct. She called Miami TV station WSVN, which contacted T-Mobile. The station reports that T-Mobile cut Aarons' bill to $2,500 and gave her six months to pay.
I'm scared of my next bill now.