There is a store in England called Argos where you can buy items via a catalog..pay for them..then they're delivered to the front of the store after the order. Maybe it's kinda like Ikea...but a larger variety of items
Certainly hard to defend against that other than record them on video and turn it over to the police. Facial recognition software is getting pretty ridiculous now, so these idiots shouldn't be surprised to find a police visit to their house in the near future. All for what, a few beers or a piece of clothing? They must be as dumb as they look.