raf
Well-Known Member
im really not sure on what im going to be doing... i guess ima cut em
Skunk2 springs are available for 2012 SI's!!
- Thread starter MrK24
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deveinonmystick
Well-Known Member
Are u Installin today??
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raf
Well-Known Member
no i wish... they should be in a few days!
Jonathong
Well-Known Member
I'm still going to cut the bump stops tomorrow morning to see if that changes anything but this is what skunk2 sent me today.
At least they have good customer service right? Lol
At least they have good customer service right? Lol
deveinonmystick
Well-Known Member
WOOOOOOOOOOOW!!! are they serious??!! what about the labor are they goin to reimburse us for that??
Jonathong
Well-Known Member
Your gonna have to email them yourself about that one.
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Labor install...labor on cutting stops...labor on putting stock back on (hopefully haven't sold them)...return item...wait...labor for reinstallation. I'd be extremely upset. I'd be sending them copies of your work invoices.
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Not everyone has the tools or wants to attempt it (for whatever reason).
deveinonmystick
Well-Known Member
webby i know i spoke to someone over the phone and emailed him as well tellin him ALL this is goin to cost me. I better get reimbursed for this i should have gotten coils
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I would bring it up again in email, so you have it in writing.
Skunk2 Racing
Well-Known Member
We are aware that a few sets of the new 2012 Honda Civic Si Lowering Springs may have been packaged incorrectly. This issue is now all taken care of. If you have any additional questions or concerns regarding this discrepancy, please send us an email at support@skunk2.com or send us a PM. We will be more than happy to work with you! (951) 808-9888
deveinonmystick
Well-Known Member
I just got an email from skunk2 with a tracking#. I should be gettin my CORRECT front springs on thursday WooHoo!! The countdown begins... 
Jonathong
Well-Known Member
Earlier this morning I got a call from skunk 2 saying that they are shipping my new correct springs today and should be here mid week. Also to just keep the incorrect springs which I might cut to see how low I can get them lmfao. Its great customer service and good prices that keep me coming back. And skunk 2 definitely delivers that.
procivic
Vendor
How a company solves problem says a lot about their service. I'm glad Skunk2 stepped up and is offering to take care of this issue directly with customers.
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deveinonmystick
Well-Known Member
Now Im waiting for a response regarding me having to install my springs twice and having to pay
Jonathong
Well-Known Member
Just got the new corrected front springs today and it most definitely looks shorter than the ones given to us before.
deveinonmystick
Well-Known Member
get em installed so we can see the difference
Jonathong
Well-Known Member
Well the new front springs are from the 8th gen so it should drop the same as the others who put the 8th gen the only thing is that ours are better cause our rears are made for our car so it will sit lower in the back. I'm going to install them in a few hours.