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They don’t trust people who can build their own computers to fix things.
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@Honda-Fan can fix it for you. He loves Dell's.
It’s a work computer. I can’t get into any of the settings or control panel
That's against policy to do that!Does it let you fake your way into recovery mode (i.e. starting the machine, and forcing it to turn off before windows boots to login 3x)? If You can, try booting into safe mode with command prompt, and run "sfc /scannow" to at least eliminate the most common cause. If it still does it, it's something that would require way more deep diving.
DPC Watchdog usually sources from the actual SSD. It can be a handful of these lovely items--
System File (OS) Corruption (Usually what it is at our spot)
Mismatched SSD Firmware (Requires Driver-Diving)
Corrupted SSD Firmware
Or just a plain ol' busted SSD
Is that a Latitude 3400 or 5400?
I do but it's at work. So glad I sold my PC to buy a mountain bike.do you have access to another desktop or laptop that is functioning by chance? Do you have any usb sticks as well?
if you scroll down a little bit on the page you can download slax linux iso for free. You can see if you can boot the computer off the usb drive. It runs the operating system off the stick, and it won't do anything to your windows OS or files. It will allow you to see the windows hard drive and files. If there is something you desperately need backed up or saved, you can copy it over to the usb stick.Slax Linux - your pocket operating system
Slax is a modern, portable, small and fast Linux operating system.www.slax.org
Pointer/touchpad. It's also got that numbin that doesn't work. I used a wireless mouse for a bit before it messed up again. I ordered a HDD dock so I can get files off. Don't really need anything off this HDD though.When you say “mouse”, are you using an external mouse, or are you referring to the touchpad on the laptop? Would it be the end of the world if you did trying a full restore of the laptop? Do you have files that you’d need to backup?
So it doesn’t actually boot into windows to do the restore. At boot you need to follow exactly what he does in the vid. He does a full restore to factory settings. You will lose all files if you do this. It’ll be like the day you bought the laptop.To do a full restore I'd have to be able to boot to Windows right?
So it doesn’t actually boot into windows to do the restore. At boot you need to follow exactly what he does in the vid. He does a full restore to factory settings. You will lose all files if you do this. It’ll be like the day you bought the laptop.
View: https://www.youtube.com/watch?v=j7G93cWDVqo
I didn't read back (it's been a busy week).. have you replaced the boot drive yet?I was able to re install windows tonight. Everything went good. Started updating and everything then it started restarting on its own. Second time it froze while booting.
I have not. I tried another ssd I have but I forget if there's any important stuff on it and it wouldn't boot from it. I might try and format and install windows on it later.I didn't read back (it's been a busy week).. have you replaced the boot drive yet?
I've tried booting with one of each stick installed with the same results. I don't think it's a memory issue.it may be worth testing your ram with memtest to make sure one stick isn't having issues. It's a free utility you can download to any usb stick.
MemTest86 - Official Site of the x86 Memory Testing Tool
MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.www.memtest86.com
forgot about this. should have tried this.do you have access to another desktop or laptop that is functioning by chance? Do you have any usb sticks as well?
if you scroll down a little bit on the page you can download slax linux iso for free. You can see if you can boot the computer off the usb drive. It runs the operating system off the stick, and it won't do anything to your windows OS or files. It will allow you to see the windows hard drive and files. If there is something you desperately need backed up or saved, you can copy it over to the usb stick.Slax Linux - your pocket operating system
Slax is a modern, portable, small and fast Linux operating system.www.slax.org